Abby Wolthuis
Rapid City,SD
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
3
3
years of professional experience
Work History
Sales Associate
Billabong
04.2022 - 06.2022
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Child Care Provider
Creative Kids
05.2021 - 01.2022
- Enhanced children''s social and emotional skills by organizing group activities and promoting positive interactions.
- Provided emotional support and guidance to children during difficult times.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Lifeguard
City Of Rapid City Aquatic Center
06.2019 - 11.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Identified and assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Educated patrons on safety protocols and enforced safety rules.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
No Degree - Psychology
University of Oregon
Eugene, ORBachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ04.2026
High School Diploma -
Stevens High School
Rapid City, SD12.2021
Skills
- Professional Demeanor
- Flexible Hours
- Goal-Oriented
- Strategic Planning
- Adaptable and Flexible
- Honest and Dependable
- Positive Customer Engagement
- Excellent people skills
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
Timeline
Sales Associate
Billabong
04.2022 - 06.2022
Child Care Provider
Creative Kids
05.2021 - 01.2022
Lifeguard
City Of Rapid City Aquatic Center
06.2019 - 11.2019
No Degree - Psychology
University of Oregon
Bachelor of Science - Elementary Education
Grand Canyon University
High School Diploma -
Stevens High School