Abdelrahman Abdelhameed
State College
Summary
As professional with high standards and focus on results, adept at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Proficient in conflict resolution and communication, valued for positive attitude and customer-first approach.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Nissan Stuckey
09.2024 - Current
- Assist customers with inquiries, ensuring high-quality service and satisfaction
- Support daily operations, including administrative tasks and customer follow-ups
- Work collaboratively with team members to maintain an efficient workflow
Restaurant Associate
Dulce Luca
02.2024 - 07.2024
- Delivered exceptional customer service in a fast-paced environment
- Managed orders and ensured accuracy and efficiency during busy hours
- Maintained cleanliness and adherence to food safety standards
Team Member
Bradley's Cheesesteak
05.2023 - 01.2024
- Handled food preparation, order management, and customer service
- Collaborated with team members to create a welcoming dining experience
- Improved efficiency by streamlining operational processes
Team Member
Underground Burger
05.2022 - 03.2023
- Took orders, managed food preparation, and ensured customer satisfaction
- Assisted in inventory management and restocking supplies
- Fostered positive relationships with customers and team members
Assistant
Yallah Taco (Family Business)
01.2019 - 01.2023
- Supported daily business operations, including customer service and inventory management
- Gained foundational skills in teamwork, problem-solving, and multitasking
- Developed a strong work ethic through hands-on experience
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Associate
Nissan Stuckey
09.2024 - Current
Restaurant Associate
Dulce Luca
02.2024 - 07.2024
Team Member
Bradley's Cheesesteak
05.2023 - 01.2024
Team Member
Underground Burger
05.2022 - 03.2023
Assistant
Yallah Taco (Family Business)
01.2019 - 01.2023