Abdiel Ramos-Diaz
Charlotte,USA
Summary
Driven Life Insurance Agent specializing in client needs assessment and tailored insurance solutions. Expertise in regulatory compliance and navigating complex customer requirements to achieve optimal outcomes. Strong communication and problem-solving skills build trust and foster long-term client relationships.
Overview
3
3
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
Charlotte, NC
01.2026 - Current
- Evaluated client needs to recommend tailored policies, enhancing satisfaction and retention.
- Negotiated policy terms to achieve mutually beneficial agreements, aligning client goals with company offerings.
- Conducted thorough policy reviews to identify opportunities for additional coverage and adjustments.
- Built client relationships through consistent communication, fostering trust and loyalty.
Server
La Rancherita Grill & Tequila Bar
Greenville, USA
10.2025 - 12.2025
- Delivered attentive table service by accurately taking and delivering food and beverage orders, enhancing overall dining experience.
- Utilized extensive menu knowledge to accommodate dietary needs and special requests, ensuring all guests felt valued.
- Achieved guest satisfaction through prompt service and efficient payment handling, contributing to positive dining reviews.
Founding President
Health-Link Society at ECU
09.2024 - 12.2025
- Established collaborations with university departments and local organizations to enhance program resources and community engagement.
- Led a student organization of 150+ members, fostering collaboration and inclusion.
- Coordinated executive board operations and facilitated weekly meetings to streamline decision-making.
Cell Culture Research Assistant
ECU Department of Chemistry
09.2023 - 12.2025
- Prepared and monitored cancer cell cultures, administering drug treatments to evaluate therapeutic effects.
- Analyzed results with MTS assays, assessing cell viability and cytotoxicity to inform research conclusions.
- Operated lab equipment such as pipettes, centrifuges, and microscopes to ensure accurate experimental results.
Resident Advisor
ECU Campus Living
08.2023 - 05.2025
- Fostered inclusive on-campus housing environment that enhanced leadership skills and encouraged community engagement among residents.
- Acted as resource and role model for residents, addressing concerns and managing emergencies effectively.
- Facilitated student development through community immersion initiatives that strengthened connections with local organizations.
Adventure Leadership Program
ECU Campus Recreation & Wellness
09.2024 - 12.2024
- Led and facilitated adventure programs, enhancing participant engagement through rock climbing, kayaking, and hiking.
- Provided guidance and resources, supporting outdoor recreation participants in achieving their adventure goals.
- Maintained and inspected equipment and facilities, ensuring safety standards for all participants.
Hospital Volunteer
ECU Medical Center
09.2023 - 05.2024
- Aided nursing staff by providing Spanish translation services, improving communication with Spanish-speaking patients.
- Guided patients in navigating and accessing various hospital departments to enhance their overall experience.
- Coordinated preparation of administrative and legal documents, ensuring compliance and supporting operational efficiency.
Education
Bachelor of Science - Biology, Public Health
East Carolina University
Greenville, NC12-2025
Skills
- Sales techniques
- Customer service
- Relationship building
- Effective communication
- Project management
- Strategic planning
- Data analysis
- Research methodology
- Team leadership
Languages
Spanish
Native/ Bilingual
Timeline
Life Insurance Agent
American Income Life Insurance Company
01.2026 - Current
Server
La Rancherita Grill & Tequila Bar
10.2025 - 12.2025
Founding President
Health-Link Society at ECU
09.2024 - 12.2025
Adventure Leadership Program
ECU Campus Recreation & Wellness
09.2024 - 12.2024
Cell Culture Research Assistant
ECU Department of Chemistry
09.2023 - 12.2025
Hospital Volunteer
ECU Medical Center
09.2023 - 05.2024
Resident Advisor
ECU Campus Living
08.2023 - 05.2025
Bachelor of Science - Biology, Public Health
East Carolina University