Abdourahmane Diallo
Newark
Summary
Dynamic professional with a proven track record at MSJ Family LLC, excelling in customer engagement and sales support. Demonstrated organizational skills and critical thinking to enhance customer satisfaction and streamline processes. Proficient in MS Office and certified in First Aid/CPR, I thrive under pressure while ensuring safety and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Sales Support
MSJ Family LLC
03.2022 - Current
- Greeted, engaged, and listened to customers' needs and concerns.
- Assisted customers in making purchasing decisions and suggested alternative products or services based on customer needs.
- Provided information about pricing, promotions, and sales events.
- Helped customers locate products or departments.
- Operate cash registers and process payments accurately.
- Ensure accurate inventory counts.
- Provided accurate information and directives to visitors.
Plasterer
Ma Gesso
02.2020 - 08.2022
- Applied coats of plaster to interior walls, ceilings, and partitions to produce finished surfaces according to blueprints.
- Completed plaster and stucco tasks by hand or using a pump sprayer.
- Estimated quantity of materials needed to perform work.
- Showed excellent proficiency in ornamental and flat plaster.
- Decreased construction delays by completing site inspections.
- Prepared and mixed paste, cement, and mortar for projects.
Security Officer
Sul Gesso
10.2016 - 12.2019
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Checked and verified photo identification before granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
Education
ESL - Adult Learning Center - English Language
Esses County College
Newark, NJ01-2026
Associate of Applied Science - Applied Mathematics
Lycée John F. Kennedy De Dakar
Dakar, Senegal09-2008
Skills
- Organizational skills
- Calm under pressure
- Project planning
- Critical thinking
- MS office
- Active listening
- First Aid/CPR
Certification
- Licensed plasterer - 2019
Languages
Spanish
Limited Working
English
Limited Working
French
Full Professional
Portuguese
Full Professional
Timeline
Customer Service Sales Support
MSJ Family LLC
03.2022 - Current
Plasterer
Ma Gesso
02.2020 - 08.2022
Security Officer
Sul Gesso
10.2016 - 12.2019
ESL - Adult Learning Center - English Language
Esses County College
Associate of Applied Science - Applied Mathematics
Lycée John F. Kennedy De Dakar
Similar Profiles
Carlos Ramirez ReyesCarlos Ramirez Reyes
Glazier at MSJ Glass and GlazingGlazier at MSJ Glass and Glazing
Richard Everett JrRichard Everett Jr
Master Appliance Technician at MSJ ApplianceMaster Appliance Technician at MSJ Appliance
LAMIN SANNEHLAMIN SANNEH
Operations Manager at MSJ Bureau De Change LtdOperations Manager at MSJ Bureau De Change Ltd