Abdullah Al Ibrahim
Holt,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marka Mall
Sulaimaniya
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Delivery Driver
Totters For Online Shopping
Baghdad
01.2020 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Store Supervisor
E-store For Phones And Accessories
Baghdad
06.2018 - 04.2019
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Store Manager
Ercal For Tactical And Sports
Baghdad
03.2016 - 11.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate Of Baccalaureate Studies - Scientific Section
Al-amriya High-school
Iraq Baghdad 10.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Relationship Building
- Store Opening and Closing
- Sales expertise
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
Marka Mall
10.2023 - 01.2024
Delivery Driver
Totters For Online Shopping
01.2020 - 08.2023
Store Supervisor
E-store For Phones And Accessories
06.2018 - 04.2019
Store Manager
Ercal For Tactical And Sports
03.2016 - 11.2017
Associate Of Baccalaureate Studies - Scientific Section
Al-amriya High-school