Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Abdullah  Awwad

Abdullah Awwad

Kansas City,MO

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Results-driven Automotive Service Manager attentive to business demands and budget targets. Coordinates highly successful, profitable and customer-focused operations with excellent leadership abilities. Decisive in implementing new strategies and enforcing optimal policies for service program. Diligent College Student focused on Aerospace Engineering and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Automotive Service Manager

KC Car Gallery
Olathe, KS
10.2021 - Current
  • Implemented processes to improve customer satisfaction and retention.
  • Monitored worker skills and training to correctly delegate assignments for maximum performance.
  • Hired and trained team to maintain and repair [Type] vehicles.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Analyzed business performance data and forecasted business results for upper management.
  • Delegated work to staff, setting priorities and goals.

Service Advisor

Leen motors
Merriam KS, KS
03.2021 - 10.2021
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Mentored junior team members and managed employee relationships.
  • Supported sales team members to drive growth and development.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

Associate of Applied Science - Aerospace Engineering

Johnson County Community College, Overland Park, KS
05.2025

Skills

  • Employee Retention
  • State and Local Regulations
  • Scheduling
  • Quality Standards
  • Dealership Management
  • Hiring and Training
  • Strategic Planning
  • Customer Relationship Management
  • Task Delegation
  • Technical Proficiency
  • Project Planning
  • Complex Problem Solving
  • Brand Management
  • Computer Skills
  • Sales and Marketing
  • Negotiation and Conflict Resolution

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Automotive Service Manager - KC Car Gallery
10.2021 - Current
Service Advisor - Leen motors
03.2021 - 10.2021
Johnson County Community College - Associate of Applied Science, Aerospace Engineering
Abdullah Awwad