Abdul R Zahid

• Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
• Posted payments and processed refunds.
• Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
• Worked with outside entities to resolve issues with billing, claims, and payments.
• Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
• Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.

• Monitored and guided revenue cycle operations.
• Implemented process improvements, ensuring accurate charge capture and coding compliance.
• Provided staff training on revenue cycle management best practices, increasing productivity across the department.
• Completed financial reporting and analysis for billing revenue cycle.
• Overseeing and managing all aspects of the authorization process, including pre-authorization, concurrent review, and post-authorization
• Developing and implementing strategies to improve authorization efficiency and reduce denials
• Collaborating with physicians, nurses, and other healthcare providers to ensure timely and accurate authorizations
• Analyzing authorization data to identify trends and areas for improvement

Achievements:

• Reduced authorization denials by 100%
• Improved authorization turnaround time by 95%
• Managed cross-functional teams to improve overall revenue cycle operations.