Summary
Overview
Work History
Education
Skills
Timeline
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Abdul Rab Adnan

Stockton,California

Summary

Dynamic Assistant Manager with a proven track record at Sam's Jeweler, enhancing inventory accuracy to 100% and boosting sales revenue by 15% per store. Expert in CRM software and adept at fostering strong client relationships. Showcases exceptional time management and interpersonal skills, driving significant improvements in operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Sam's Jeweler
Antioch, CA
10.2022 - Current
  • Monitored and maintained cost KPIs on a weekly and monthly basis to achieve quarter and yearly revenue goals.
  • Assisted in planning for seasonal inventory bottlenecks. I devised a strategy to intake additional inventory while minimizing waste (muda).
  • Prepared bank deposits, verified receipts for clientele, on behalf of the manager.
  • Designed and implemented training programs regionally, and as a result, sales revenue increased by 15% per store.
  • Directly contributed to the improvement of our stockroom by implementing 5S, cycle counting, and a Kanban system. These systems increased our inventory accuracy from 89% to 100%.
  • Maintained a consistent high level of customer service by creating and developing excellent client relationships.
  • Met with key stakeholders biweekly to discuss capacity and demand management to assess risk.

Sales Lead

Sam's Jewelers
Antioch, CA
06.2022 - 10.2022
  • Handle each customer transaction professionally, efficiently, and accurately.
  • Utilized SAP CRM software to track financed merchandise. Through this software, I was able to discover purchasing patterns to identify missed sales opportunities, and capitalize on untapped revenue.
  • Consistently achieved a monthly sales quota of $60,000 through developing relationships with existing and new clientele.
  • Responsible for initiating Kaizen bursts within the manufacturing process to identify defects found in the design process.
  • Maintained floor standards, including replenishment, presentation, and the general appearance and cleanliness of the department.
  • Resolved buyer discrepancies by performing and confirming a COA.
  • Understand all systems and procedures relating to sales and credit transactions.

Stylist/Sales Associate

Express Clothing
Natick, MA
08.2019 - 09.2020
  • Implemented personalized fitting room solutions, using customer data to increase conversion rates through tailored wardrobe selections.
  • Executed advanced sales strategies (e.g., fitting room wardrobing, targeted recommendations) to enhance engagement and upsell opportunities.
  • Applied trend analysis and product expertise to provide strategic styling consultations, optimizing inventory, and aligning with market trends.
  • Streamlined fitting room operations through efficient customer flow management and merchandise positioning, boosting transaction value and customer satisfaction.

Education

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
01-2026

Skills

  • Quality control
  • Employee training
  • Data analysis abilities
  • CRM software
  • Time Management
  • Strong communication and interpersonal skills
  • Inventory management
  • Familiar with shipping and receiving protocols
  • Warehouse safety protocols
  • Routing and switching protocols
  • Network design
  • Cisco products

Timeline

Assistant Manager

Sam's Jeweler
10.2022 - Current

Sales Lead

Sam's Jewelers
06.2022 - 10.2022

Stylist/Sales Associate

Express Clothing
08.2019 - 09.2020

Bachelor of Science - Information Technology

Western Governors University

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Abdul Rab Adnan