ABDULRAOOF MOHAMMED
INDIANAPOLIS,IN
Summary
To associate myself in the professional growth of the organization where I can prove my talent
Overview
12
12
years of professional experience
Work History
District Manager
Metro by T-Mobile
09.2023 - 05.2024
- Implemented cost-reduction strategies that improved overall profitability within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
District Manager
Mobile Center Inc
03.2018 - 08.2023
- Monitored key performance indicators, driving accountability across multiple locations.
- Analyzed sales data to identify trends and implement strategic initiatives for growth.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
VIP Wireless LLC
09.2016 - 03.2018
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Analyzed sales data to identify trends and develop strategies for revenue growth.
Process Developer
Genpact
03.2012 - 05.2015
- I was into invoice processing team and then i moved to helpdesk.
- Handling escalations rose by customers & to make it rectified.
- Expertise in performing work within Turnaround Time (TAT).
- Collaborated with team members to identify areas for process improvement.
- Assisted in developing process documentation to ensure operational consistency.
- Supporting the system round the clock to ensure that the yield is above 99%.
Education
MBA - Accounting And Finance
Osmania University
Hyderabad India09-2011
Bacherlor of Commerce - Business Accountancy
Osmania University
Hyderabad India06-2009
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Goal setting and performance metrics
- Sales management
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Hindi
Native or Bilingual
Arabic
Elementary
Timeline
District Manager
Metro by T-Mobile
09.2023 - 05.2024
District Manager
Mobile Center Inc
03.2018 - 08.2023
Store Manager
VIP Wireless LLC
09.2016 - 03.2018
Process Developer
Genpact
03.2012 - 05.2015
MBA - Accounting And Finance
Osmania University
Bacherlor of Commerce - Business Accountancy
Osmania University