Summary
Overview
Work History
Education
Skills
Technical Skills
Languages
Accomplishments
Timeline
AdministrativeAssistant
Abdulwahed Oustah

Abdulwahed Oustah

Checkout Advocate
DEARBORN HEIGHTS,MI

Summary

A motivated Cybersecurity college student with great skills in troubleshooting, helping customers, communication, and problem-solving. Highly experienced in quick-paced environments that require teamwork and accuracy. Looking to expand hands-on experience in the technical field with a IT Help-Desk job.

Overview

2
2
years of professional experience
2
2

Months of personal learning and coding

Work History

Sales Associate

Target
Dearborn Heights, MI
09.2023 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
  • Maintained organized displays and stock levels to promote product visibility and accessibility.
  • Collaborated with team members to achieve daily sales targets through effective communication.
  • Trained new associates on store policies, customer service techniques, and operational procedures.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Troubleshooter

Self-employeed
06.2024 - 08.2024
  • Troubleshoot people's desktops for some pay
  • Help people figure out their issues with their technology

Education

Bachelor of Science - Cybersecurity & Info Assurance

University of Michigan, Dearborn
Dearborn, MI
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Verbal/written communication
  • Organization

Technical Skills

  • Basic IT concepts
  • Point Of Sale systems
  • Troubleshooting
  • Desktop Help
  • Application Support

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Accomplishments

  • Helped over 8 friends with troubleshooting their desktops
  • Designed my own code through the use of websites
  • Responsible for coding sections in a Computer Science related course in highschool

Timeline

Troubleshooter

Self-employeed
06.2024 - 08.2024

Sales Associate

Target
09.2023 - Current

Bachelor of Science - Cybersecurity & Info Assurance

University of Michigan, Dearborn