Abel Belay
Las Vegas,Nevada
Summary
Dedicated professional with strong customer service expertise and cash handling proficiency. Committed to enhancing customer experiences through effective communication and efficient operations.
Overview
6
6
years of professional experience
Work History
Sportsbook Ticket Writer
Circa Group Hospitality
Las Vegas
07.2025 - Current
- Processed customer bets efficiently, ensuring compliance with gaming regulations.
- Assisted patrons in understanding betting options and procedures to enhance user experience.
- Monitored live odds and updated systems promptly to reflect real-time changes.
- Resolved customer inquiries and disputes professionally, maintaining high service standards.
Guestlist Moderator
TaoGroup Hospitality
Las Vegas
07.2025 - Current
- Facilitated engaging discussions to enhance guest experiences and foster community connections.
- Monitored online forums and social media platforms for real-time feedback and engagement trends.
- Developed and implemented strategies to address guest inquiries, improving response time and satisfaction.
- Collaborated with cross-functional teams to streamline communication processes within the organization.
Valet
Trump International Hotel Las Vegas
Las Vegas, NV
01.2025 - 07.2025
- Coordinated vehicle retrieval and parking for guests, ensuring timely service and satisfaction.
- Managed high-volume traffic flow during peak hours, enhancing operational efficiency.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Trained new valet staff on operational procedures and customer service standards.
- Implemented best practices for vehicle handling, reducing potential damage incidents.
- Assisted in maintaining cleanliness and organization of valet area to improve guest experience.
Front Desk Receptionist
West Russell Animal Hospital
Las Vegas, NV
01.2024 - 12.2024
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Greeted clients warmly, enhancing customer service experience at front desk.
- Coordinated communication between veterinarians, staff, and pet owners for efficient operations.
- Processed patient intake paperwork accurately, ensuring compliance with hospital protocols.
- Maintained inventory of office supplies and medical materials for smooth daily operations.
- Implemented improved check-in processes to reduce wait times for clients and pets.
- Trained new reception staff on procedures and software systems to ensure consistency.
Kennel Technician
Petland
Las Vegas, NV
06.2022 - 07.2024
- Administered daily health checks for animals, ensuring well-being and comfort.
- Maintained cleanliness of kennel facilities, adhering to safety protocols and hygiene standards.
- Assisted in animal socialization, enhancing behavioral development and adoption readiness.
- Monitored feeding schedules and dietary needs, ensuring proper nutrition for all animals.
- Collaborated with veterinary staff during check-ups, supporting medical assessments and treatments.
Electronics Sales Associate
Walmart
Las Vegas, NV
06.2020 - 06.2022
- Assisted customers with product selection and provided detailed product information.
- Demonstrated electronics features and benefits to enhance customer understanding.
- Managed inventory levels, ensuring timely restocking of electronic products.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues to improve overall satisfaction.
- Conducted regular maintenance checks on demo electronics for optimal performance.
Education
High School Diploma - Political Science
Unlv
Las Vegas, NV12-2026
Skills
- Patience and empathy
- Team player attitude
- Customer service expertise
- Flexible schedule availability
- Cash handling proficiency
- Data entry efficiency
Timeline
Sportsbook Ticket Writer
Circa Group Hospitality
07.2025 - Current
Guestlist Moderator
TaoGroup Hospitality
07.2025 - Current
Valet
Trump International Hotel Las Vegas
01.2025 - 07.2025
Front Desk Receptionist
West Russell Animal Hospital
01.2024 - 12.2024
Kennel Technician
Petland
06.2022 - 07.2024
Electronics Sales Associate
Walmart
06.2020 - 06.2022
High School Diploma - Political Science
Unlv