Abel germame

• Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
• Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
• Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
• Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

• Identified team weak points and implemented corrective actions to resolve concerns.
• Trained employees on CX experience and assigned duties.
• Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.

● Coaching and motivating my team/market to inspire top performance and an exceptional customer experience

● Executing standards in market recruiting, hiring, training, guest services, visual merchandising, and store operations

● Enhance brand loyalty by empowering team to create a natural and personable experience for customers

● Maintain a high level of customer focus and leads by example with clear and engaging communication

● Dedicated to helping others reach their career goals by helping them define clear developmental goals for themselves and for others