Abel Guala
Temecula ,CA
Summary
High-performing Automotive Sales Manager with 6-year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.
Overview
11
11
years of professional experience
Work History
Automotive Sales Manager
Buena Park Toyota
07.2024 - Current
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Automotive Sales Manager
Walter’s Audi
10.2019 - 06.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Automotive Finance Manager
Browning Dodge
03.2015 - 03.2019
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Boosted dealership revenue by negotiating favorable financing packages for customers.
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2013
Business Management
Chaffey College
Rancho Cucamonga, CASkills
- Active Listening
- Communication skills
- Persuasive negotiations
- Maximizing profits
- Product knowledge and expertise
- Extremely punctual
- Self-motivated
- Trustworthy
- Team player
- Leadership
- Interpersonal and follow through
- Tech savvy
Languages
Spanish
Native or Bilingual
Timeline
Automotive Sales Manager
Buena Park Toyota
07.2024 - Current
Automotive Sales Manager
Walter’s Audi
10.2019 - 06.2024
Automotive Finance Manager
Browning Dodge
03.2015 - 03.2019
High School Diploma -
Rancho Cucamonga High School
Business Management
Chaffey College