Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abi Putica

Littleton,CO

Summary

Dynamic professional with proven expertise in delivering exceptional customer service and achieving sales goals. Strong in conflict resolution and team motivation, ready to elevate organizational performance and client satisfaction.

Overview

6
6
years of professional experience

Work History

Shift Lead

Mici Italian
08.2025 - 05.2026

Working at Mici being fast and efficient was really important, it was an extremely fast paced environment at times. I was trained for Kitchen and Front of House so I would go wherever i was needed most. working at Mici's entailed Maintaining a clean and organized work environment, ensuring safety standards were met consistently. Managing inventory levels, coordinating stock replenishment to minimize shortages. Helping store management meet standards of service and quality in daily operations. Monitoring compliance with health and safety regulations to uphold workplace standards. Completing store opening and closing procedures and balanced tills. Training new employees and delegating daily tasks and responsibilities.

Beauty Consultant

Palm Beach Tan
09.2024 - 05.2025

Working as a beauty consultant sales and customer service where everything. I had monthly and weekly sales goals and percentages I had to hit and the customers where everything. While working at palm beach tan I provided personalized beauty consultations to clients, recommending suitable tanning products and services. Educated customers on proper tanning techniques and skincare routines to enhance results. Maintained cleanliness and organization of salon environment, ensuring compliance with health standards. Assisted in inventory management, tracking product usage and restocking supplies as needed. Developed strong customer relationships, leading to repeat business and increased client satisfaction. Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.

Server

Carillon at Belleview Station
12.2024 - 01.2025

Working at Carillon at belleview station I was in charge of serving/food running and running part of expo, This entailed providing exceptional customer service in fast-paced dining environment, ensuring guest satisfaction. Managing food and beverage orders efficiently, coordinating with kitchen staff to ensure timely delivery. Training new team members on restaurant protocols and service standards, fostering teamwork and communication. Maintaining cleanliness and organization of dining areas, adhering to health and safety regulations.

Server

Wind Crest Erickson Living
07.2022 - 04.2023

I was a waitress at one of their on campus restaurants. I did a lot of serving and food running and that included Delivering exceptional customer service in fast-paced dining environment. Managing table reservations and ensured timely seating for guests. Collaborating with kitchen staff to ensure accurate and efficient order delivery. Maintaining cleanliness and organization of dining area throughout shifts. Delivering exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.

Server/Food Runner

Casa Caliente
01.2020 - 03.2021

Working at Casa Caliente it was a fast faced environment at times, I would be food running/serving while also helping run expo, this job consisted of delivering exceptional customer service to enhance dining experiences. Collaborating with kitchen staff to ensure timely food delivery and presentation. Managing multi-table service efficiently during peak hours. Training new team members on menu items and service standards. Assisting in maintaining cleanliness and organization of dining areas. Developing strong relationships with regular customers to foster loyalty. Resolving customer complaints promptly to ensure satisfaction and retention.

Education

High School Diploma -

Highlands Ranch High School
Highlands Ranch, CO
05-2024

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Work delegation
  • Workplace safety
  • Conflict resolution
  • Sales proficiency
  • Knowledge sharing
  • Shift leadership
  • Positive attitude
  • Creative problem solving
  • Verbal and written communication

Timeline

Shift Lead

Mici Italian
08.2025 - 05.2026

Server

Carillon at Belleview Station
12.2024 - 01.2025

Beauty Consultant

Palm Beach Tan
09.2024 - 05.2025

Server

Wind Crest Erickson Living
07.2022 - 04.2023

Server/Food Runner

Casa Caliente
01.2020 - 03.2021

High School Diploma -

Highlands Ranch High School