Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ABIDA AHMED

OZONE PARK

Summary

Compassionate professional with a strong background in patient care coordination and organizational skills. Skilled in managing sensitive information and facilitating effective communication between patients and healthcare providers, leading to enhanced patient experiences and improved care transitions.

Overview

9
9
years of professional experience

Work History

Patient Care Coordinator

Caregiver Pro Home Care INC.
11.2024 - Current
  • Coordinated patient schedules to optimize care delivery and enhance service efficiency.
  • Managed electronic health records to ensure accurate documentation and compliance with regulations.
  • Communicated effectively with healthcare providers and patients to facilitate seamless care transitions.
  • Assisted in developing patient care plans tailored to individual needs and preferences.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Maintain accurate records using home care management software (HHAeXchange).

Assistant Manager

T-Mobile
04.2020 - 09.2024
  • Led team in achieving sales targets through effective coaching and performance management.
  • Developed training programs to enhance employee skills and improve customer interactions.
  • Implemented process improvements that increased operational efficiency and reduced service times.
  • Analyzed customer feedback data to refine service delivery and enhance customer satisfaction levels.

Sales Lead Keyholder

Bloomingdale's Department Store
03.2017 - 02.2019
  • Led team in achieving sales goals through effective product knowledge and customer engagement.
  • Trained and mentored new associates on operational procedures and customer service excellence.
  • Managed inventory levels, ensuring optimal stock availability for high-demand items.
  • Developed and implemented sales strategies, resulting in increased customer retention rates.

Education

Associate of Applied Science -

Alvin Community College
Alvin, TX
01-2013

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Organizational skills
  • Appointment scheduling
  • Patient relations
  • Attention to detail
  • Insurance verification

Languages

Hindi
Full Professional
English
Full Professional
Bengali
Full Professional
Urdu
Full Professional

Timeline

Patient Care Coordinator

Caregiver Pro Home Care INC.
11.2024 - Current

Assistant Manager

T-Mobile
04.2020 - 09.2024

Sales Lead Keyholder

Bloomingdale's Department Store
03.2017 - 02.2019

Associate of Applied Science -

Alvin Community College
ABIDA AHMED