ABIDEMI BENSON
Chicago,Illinois
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Assistant Finance Manager & Case Worker
United African Organization
11.2022 - Current
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Conducted outreach to promote awareness and inform the community of UAO programs
- Recruited program participants, provided comprehensive case management and prepared clear and concise reports in Salesforce
- Ensured compliance with program related grant requirements while planning and evaluating the efficiency and effectiveness of program activities.
- Facilitated organizational networking and developed a working relationship with key stakeholders including service providers and social service agencies
Intern
Economic Awareness Council
06.2022 - 08.2022
- Conducted financial education presentations to One Summer youth employees -
- Hybrid (virtual and in-person) presentations within the City of Chicago when scheduled
- Completed training on the financial education presentation and materials
- Tracked and reported youth participants for each site
- Data entry: Kept track of survey information, etc
- Completed online event surveys or Saves pledges
- Assisted with interviews, focus groups, surveys, etc for related research
- Reported status updates to respected manager & team lead daily/weekly
- Worked as a team to develop additional financial capability content to be shared via video, webinar, newsletter, magazine article, presentations, etc
- Adhered to program procedures and policies and completed projects in a timely manner as needed and directed
Customer Service Representative
My Block My Hood My City
07.2020 - 09.2021
- Cultivated strong communication skills
- Administered wellness calls to older adults daily
- Organized and analyzed reports from older adults and presented findings to the supervisor
- Developed customer service skills
- Provided guidance and advice to help cultivate self-esteem and community involvement
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Student Intern
Ann & Robert H. Lurie Children's Hospital of Chicago
11.2020 - 01.2021
- Engaged in leadership development and clinical workshops
- Gained networking opportunities to help explore different paths to a career in healthcare
- Cultivated interviewing skills, resume-building skills, and Elevator pitch
- Earned COVID-19: Psychological First Aid Certificate
- Earned Mental Health First Aid Certificate
Restaurant Busser
Ora Sushi
01.2019 - 04.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills
- Worked well in diverse team settings by partnering with others to complete tasks
- Trained new staff in bussing and cleaning procedures.
Education
Associate of Science - Finance
Harold Washington College
Chicago, IL12.2023
High School Diploma -
Chicago Vocational High School
Chicago, IL05.2021
Skills
- Data Entry
- Customer service skills
- Microsoft Excel
- Social Ethics
- Case Notes
- Records Management
Timeline
Assistant Finance Manager & Case Worker
United African Organization
11.2022 - Current
Intern
Economic Awareness Council
06.2022 - 08.2022
Student Intern
Ann & Robert H. Lurie Children's Hospital of Chicago
11.2020 - 01.2021
Customer Service Representative
My Block My Hood My City
07.2020 - 09.2021
Restaurant Busser
Ora Sushi
01.2019 - 04.2020
Associate of Science - Finance
Harold Washington College
High School Diploma -
Chicago Vocational High School
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