Summary
Overview
Work History
Education
Skills
LINKS
Timeline
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ABIGAEL LOPEZ

Summary

Biochemistry professional with over 11 years of extensive expertise in team leadership, quality assurance, and workflow optimization. Proven ability to foster a collaborative work environment while enhancing operational excellence and mentoring team members for professional growth. Highly skilled in problem-solving, mindfulness, and conflict resolution, with a strong emphasis on customer satisfaction and effective communication. Committed to driving results through innovative strategies and a dedication to continuous improvement.

Overview

12
12
years of professional experience

Work History

SHIFT SUPERVISOR

Starbucks
01.2017 - Current
  • Led team of baristas, optimizing workflow and enhancing customer satisfaction. Implemented efficient inventory management, reducing waste and boosting profitability.
  • Ensured strict adherence to food safety protocols and brand standards. Maintained meticulous records, facilitating smooth audits and consistent quality control.
  • Prioritized customer experience, resolving concerns promptly and effectively. Cultivated a welcoming atmosphere, contributing to increased regular patronage.
  • Cultivated a high-performing team through mentorship. Fostered a collaborative work culture, resulting in improved team cohesion and operational excellence.
  • Cultivated a cohesive work environment, boosting team constructive collaboration and operational excellence. Mentored staff, facilitating their professional growth and skill enhancement.

BARISTA

Starbucks
01.2014 - 01.2017
  • Crafted exceptional beverages, fostering customer loyalty. Implemented efficient workflow strategies, reducing queue times. Mentored new team members, enhancing overall service quality.
  • Consistently exceeded sales targets through upselling techniques. Streamlined inventory management, minimizing waste. Contributed to store's top-ranking customer satisfaction scores in the region.
  • Maintained impeccable hygiene standards, ensuring food safety compliance. Mastered intricate drink recipes, delivering consistent quality. Accurately overseen cash transactions and reconciled daily sales.
  • Spearheaded cross-training initiative, enhancing team versatility and operational efficiency. Seamlessly coordinated with colleagues to manage high-volume periods effectively.
  • Mastered complex drink recipes, consistently delivering premium quality beverages.

SANDWICH ARTIST

Subway
01.2014 - 01.2014
  • Crafted delicious sandwiches with precision, ensuring customer satisfaction. Maintained a clean workspace and adhered to food safety standards.
  • Worked harmoniously in a fast-paced team environment. Assisted colleagues during rush periods, contributing to smooth operations and timely service.
  • Consistently met daily sales targets through upselling techniques. Received positive customer feedback, enhanced store reputation and repeat business.
  • Proposed creative sandwich combinations, boosting menu variety. Adapted quickly to new product launches and promotional campaigns.
  • Maintained impeccable workspace cleanliness and adhered strictly to food safety standards. Ensured precise sandwich preparation, meeting quality benchmarks.

Education

B.S. - Biochemistry

Arizona State University
Tempe, Arizona
12-2023

Skills

  • Team Leadership
  • Quality assessment expertise
  • Mentoring and coaching
  • Workflow Optimization
  • Conflict Resolution
  • Quickly acclimating to shifting priorities
  • Time Management
  • Analytical problem solving
  • Strong work ethic
  • Cash Management
  • Leadership Development
  • Quality enhancement
  • Inventory Management

LINKS

https://www.linkedin.com/in/abigaellopezbiochemistryfocused

Timeline

SHIFT SUPERVISOR

Starbucks
01.2017 - Current

BARISTA

Starbucks
01.2014 - 01.2017

SANDWICH ARTIST

Subway
01.2014 - 01.2014

B.S. - Biochemistry

Arizona State University

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