Abigail Adams
Pangburn,AR
Summary
At Boggs Pizza Plus, I excelled in multitasking and customer service, managing multiple tables and orders with efficiency and a warm demeanor. My strong work ethic and safe food handling skills contributed to high customer satisfaction and repeat business, showcasing my ability to thrive in fast-paced environments and foster positive guest experiences.
Overview
6
6
years of professional experience
Work History
Server
Boggs Pizza Plus
Pangburn, AR
02.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cook
Boggs Pizza Plus
Pangburn, AR
02.2019 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Managed opening and closing shift kitchen tasks.
Education
Homeschooled
Pangburn, AR04.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Safe Food Handling
Timeline
Server
Boggs Pizza Plus
02.2019 - Current
Cook
Boggs Pizza Plus
02.2019 - Current
Homeschooled