Abigail Aguillon
San Antonio,TX
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
1
1
year of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
San Antonio, TX
10.2024 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Described merchandise and explained use, operation and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Conducted inventories on a regular basis to track stock levels.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Clark HS
San Antonio, TX06-2021
Associate of Arts - Education EC-12
San Antonio College
San Antonio, TXSkills
- Customer service
- Inventory management
- Effective communication
- Conflict resolution
- Multi-tasking strength
- Problem-solving
- Reading comprehension skills
- Sales goals achievement
- Retail software proficiency
- Detail-oriented
- Positive and professional
- POS system operation
Timeline
Sales Associate
Victoria's Secret & PINK
10.2024 - Current
High School Diploma -
Clark HS
Associate of Arts - Education EC-12
San Antonio College
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