Abigail Allman-Jones
Wilmington,CA
Summary
Front Desk Management Professional with strong expertise in guest relations and administrative duties. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for effective communication and organizational abilities, ensuring smooth operations and high levels of customer satisfaction. Reliable and results-focused, consistently meeting and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Front Desk Manager
Azalea Dental
Wilmington, NC
10.2025 - Current
- Managed daily operations, ensuring seamless patient check-in and appointment scheduling.
- Supervised front desk team, fostering a collaborative and efficient work environment.
- Implemented process improvements to enhance patient experience and reduce wait times.
- Coordinated patient treatment plans and schedules, ensuring optimal resource allocation and efficiency.
- Collaborated with healthcare providers to streamline communication and improve patient care processes.
DISTRICT MANAGER
Custom Tees LLC.
Northern Virginia
01.2024 - Current
- Talent management, recruiting, developing, and retaining top talent across multiple stores, ensuring stores are staffed with skilled, motivated employees.
- P&L Management: Overseeing the financial performance of each store, including managing budgets, analyzing profit-and-loss statements, and ensuring cost control.
- Vendor Relations: Building and maintaining relationships with vendors, suppliers, and other third-party partners to ensure smooth operations.
- Efficient Scheduling: Balancing time between traveling to stores, conducting meetings, reviewing performance, and overseeing day-to-day operations.
STORE MANAGER
Custom Tees LLC.
Jacksonville, NC
05.2022 - 01.2024
- Managed store operations, including staffing, inventory management, and customer service.
- Revenue growth, contributing to consistent revenue growth year-over-year through effective inventory management and customer engagement strategies.
- Retail Management Systems: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail management tools to track sales, inventory, and store performance.
ASSISTANT STORE MANAGER
Custom Tees LLC.
Wilmington,NC
02.2021 - 05.2022
- Managed store operations, including sales, customer service, and inventory management.
- Led a team of sales associates in achieving monthly sales targets.
- Implemented visual merchandising strategies to enhance store presentation.
CASHIER SPECIALIST
Triad Meat Company.
Greensboro, NC
02.2020 - 02.2021
- Managed cash register and processed transactions for high-volume retail store.
- Accurately balanced cash drawer at the end of each shift.
Education
HIGH SCHOOL DIPLOMA -
Ben L. Smith High School
Skills
- Retail Management
- Supply Ordering
- Leadership
- Business Operations
- Training Staff
- Check-in and Check-out procedures
- HIPAA compliance
- Office administration
- Appointment scheduling
LANGUAGES
Spanish | Intermediate
Timeline
Front Desk Manager
Azalea Dental
10.2025 - Current
DISTRICT MANAGER
Custom Tees LLC.
01.2024 - Current
STORE MANAGER
Custom Tees LLC.
05.2022 - 01.2024
ASSISTANT STORE MANAGER
Custom Tees LLC.
02.2021 - 05.2022
CASHIER SPECIALIST
Triad Meat Company.
02.2020 - 02.2021
HIGH SCHOOL DIPLOMA -
Ben L. Smith High School