Abigail Anderson
Naples
Summary
Dynamic and customer-focused professional with extensive experience at Riverwalk at Tin City and The Crust Pizza. Proven ability in conflict resolution and strong multitasking skills, enhancing guest experiences and optimizing seating efficiency. Recognized for implementing effective waitlist management strategies, significantly reducing guest wait times while maintaining a welcoming atmosphere.
Experienced with customer service, sales, and inventory management while employed at The Beach House of Naples, and Lu Lu Belle of Naples. Utilizes effective communication to assist customers and maintain store organization, while also fostering a positive shopping experience through teamwork and adaptability.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Riverwalk at Tin City
12.2023 - 08.2025
- Welcomed guests and managed reservations to optimize seating efficiency.
- Coordinated with servers to ensure timely communication of guest needs.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Handled guest inquiries and complaints, ensuring a positive dining experience.
- Implemented waitlist management strategies to minimize guest wait times effectively.
Store Associate
Lu Lu Belle Of Naples
07.2023 - 10.2023
- Implemented visual merchandising strategies to improve product visibility and appeal.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Store Associate
The Beach House Of Naples
10.2022 - 04.2023
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming atmosphere.
- Collaborated with team members to restock merchandise and maintain inventory levels.
Restaurant Hostess/Foodrunner
The Crust Pizza
02.2021 - 10.2022
- Greeted and welcomed guests, ensuring positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and waitstaff to ensure seamless dining experiences.
Education
Barron Collier Highschool
Naples, FL05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
Timeline
Restaurant Hostess
Riverwalk at Tin City
12.2023 - 08.2025
Store Associate
Lu Lu Belle Of Naples
07.2023 - 10.2023
Store Associate
The Beach House Of Naples
10.2022 - 04.2023
Restaurant Hostess/Foodrunner
The Crust Pizza
02.2021 - 10.2022
Barron Collier Highschool
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