Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Anfuso

Brick

Summary

Dynamic and dedicated professional with a strong background in customer service at Lennys Silverton Market. Proven ability to enhance customer loyalty through exceptional service and effective complaint resolution. Skilled in cash handling and inventory management, consistently exceeding productivity goals while fostering a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Cashier

Lennys Silverton Market
08.2021 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Exercise Physiology

West Virginia University
Morgantown, WV

Brick Township High School
Brick Township NJ
07.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Order taking

Languages

Spanish
Limited Working

Timeline

Cashier

Lennys Silverton Market
08.2021 - 11.2024

Exercise Physiology

West Virginia University

Brick Township High School
Abigail Anfuso