Personal Loan Specialist with a unique set of solutions for every challenge. Well-equipped at analyzing clients' creditworthiness and helping clients decide on the right loan that fits their needs and budget. Excellent analytical and communication skills. A true problem solver whose focused-on customer service, efficiency, and achievement.
Hi, I’m
Abigail Ballance
Loan Specialist
Elizabeth City,NC
Summary
Overview
10
years of professional experience
1
Certification
Work History
OneMain Financial
Personal Loan Specialist
06.2021 - Current
Job overview
- Deliver results related to individual and branch sales goals, as well as customer expectations
- Develop new relationships and maintain existing relationships, while working with customers throughout loan process and loan life cycle
- Present financial solutions based on customer needs, that meet their goals
- Present customers with optional insurance products
- Educate customers on terms and conditions of their loan to ensure clear understanding
- Partner with local businesses to seek out and develop new customers
- Learn how to utilize credit underwriting techniques and sales tools
- Manage life cycle of loan, including collections activities, complying with all laws and regulations.
MS Family Enterprises
Vice President Of Merchandise/Inventory Manager
04.2013 - 06.2021
Job overview
- Establish and carry out departmental organizational goals, procedures, and polices
- Direct and oversee department financials and budgetary activities in multiple locations
- Immediately address any lapses in compliance with corporate policies or local, state, and federal laws
- Appoint department heads and managers
- Negotiate and approve buying contracts and agreements
- Analyze market trends and behavior of competitors to develop marketing strategies.
Education
Elizabeth City State UniversityElizabeth City, NC
Bachelor of Arts from Interdisciplinary Studies
12.2024
University Overview
Skills
- Sales Presentation
- Fraud Prevention and Detection
- Customer Proposals
- Complete Loan Applications
- Collections Proficiency
- Creative Solutions
- Analytical and Critical Thinking
- Complex Problem-Solving
- Customer Relationship Management
- Lead Generation
- Sales Expertise
- Customer Service Excellence
Certification
- Certified Notary Public - Expires 04/07/2027
- Licensed Insurance Producers (Life) - Expires 04/06/2026
- Credit Insurance Agent - Expires 04/06/2026
Timeline
Personal Loan Specialist
OneMain Financial
06.2021 - Current
Vice President Of Merchandise/Inventory Manager
MS Family Enterprises
04.2013 - 06.2021
Elizabeth City State University
Bachelor of Arts from Interdisciplinary Studies