Summary
Overview
Work History
Education
Skills
Interests
Timeline
"the Olympian" award for the teammate who always gives their best.
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Abigail Bentley

Abigail Bentley

Cookeville,TN

Summary

My husband and I recently got married, and we are moving to camp pendleton september 15th. I am searching for a job that is remotely similar to the one I have currently. With my experience in a call center and overall customer service with waitressing background I believe I would be great addition to the team!


Overview

1
1
year of professional experience

Work History

Business Care Client Services Specialist 1

Truist Bank
02.2025 - Current
  • Provided knowledgeable service and support for all customer needs with all checking accounts on the business profile.
  • all online banking maintenance/ issues assistance
  • assists with all clients needs on profile at the comfort of there own home.
  • Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
  • Assisted with the development of marketing materials targeting prospective clients, showcasing the value of our company''s services.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and personalized service.
  • Managed client accounts with attention to detail, ensuring accurate billing and recordkeeping.


Seven Senses

Waitressing
09.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.


Boat Dock

Waitressing
06.2024 - 09.2024
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

DSP

Pacesetters Personnel Services
03.2024 - 06.2024
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.


Education

High School Diploma -

Livingston Academy
Livingston, TN
05-2024

Skills

  • Telephone skills
  • Strong empathy
  • Money handling
  • Exceptional communication
  • Remote work capabilities
  • Customer service
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Computer skills

Interests

I love to garden and learn how to grow new things each year I love even more when I can preserve the items I grow with the old school canning method my granny taught me as a kid I have always wanted to one day start my own little business, something that will give back to the community I love to cook and learn to make new things even if they may turn out brunt to a crisp I love to do new things and adventure out of my comfort zone and moving out to California is definitely one of them! I love to see new things and to capture them with a picture to put in a scrap book that one day may be passed down through the family More importantly I am a big family person so I love to host the family/friends get together and I cant wait to be able to in our new home

Timeline

Business Care Client Services Specialist 1

Truist Bank
02.2025 - Current

Seven Senses

Waitressing
09.2024 - 02.2025

Boat Dock

Waitressing
06.2024 - 09.2024

DSP

Pacesetters Personnel Services
03.2024 - 06.2024

High School Diploma -

Livingston Academy

"the Olympian" award for the teammate who always gives their best.

I received the award for always being positive on the team and having a great attitude. Everyday I go into work with a smile and confidence even on the bad days. If there is anything you can learn about me with this resume know I have a great southern hospitality I love to talk to people and to help in any way I can! I have a very bright and bubbly demeanor about myself. I will always do my best and there may be times I fail but that will never stop me from trying again. I believe being kind to someone can get you further in life then any award you receive but I am grateful for what god has given me so far in life and I am so excited for whats next to come!

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