Abigail Bowlin
Germantown,OH
Summary
Compassionate Certified Medical Assistant with expertise in medication administration, vital sign monitoring, and patient record management. Strong team player fostering collaboration among healthcare professionals to enhance patient outcomes. Committed to improving patient experiences through effective communication and dedicated clinical support.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Medical Assistant
Kettering Health
Centerville, Ohio
01.2026 - Current
- Facilitated injection administration and specimen collection to ensure patient safety and compliance.
- Recorded vital signs and entered patient histories into electronic health records.
- Assisted providers during examinations, procedures, and patient education.
- Prepared exam rooms and cleaned equipment according to infection control protocols.
- Managed appointment scheduling and patient flow to support efficient clinic operations.
- Coordinated with pharmacies via phone and fax to efficiently process prescriptions and refills.
Nursing Assistant
Kettering Health
Miamisburg, Ohio
09.2024 - 01.2026
- Monitored vital signs and reported condition changes quickly to nursing staff.
- Assisted patients with bathing, grooming, toileting, and daily hygiene needs to promote comfort and dignity.
- Repositioned and transferred patients safely using proper body mechanics and mobility aids.
- Recorded patient care activities in electronic health records to ensure accurate documentation and continuity of care.
- Facilitated meal delivery and monitored intake and fluid balance to support patient nutritional needs.
- Assisted with training new nursing assistants and sharing best practices to support department performance.
Phlebotomist/Processor
CompuNet Clinical Laboratories
Centerville, OH
12.2023 - 09.2024
- Perform venipuncture and capillary punctures according to departmental procedures
- Accurately label and prepare specimens for testing or transport
- Delivered specimens to testing areas, ensuring timely arrival for analysis
- Transport specimens to testing areas, ensuring proper handling and timely delivery
- Maintained equipment and troubleshot issues to optimize patient draw efficiency and order processing
- Utilize computer systems efficiently for specimen management
- Ensure compliance with regulatory requirements, corporate standards, and departmental policies
- Collaborated with team members to enhance accuracy and speed of specimen processing
- Coordinate with team members to enhance accuracy and timeliness of specimen processing
Shift Manager
Papa John
West Carrollton, OH
02.2023 - 11.2023
- Adhered to guidelines, techniques, and expectations for each station
- Managed dough, ensured accuracy, and proper portioning
- Made quality products and followed all product preparation procedures
- Supported achievement of product goals through effective team coordination
- Committed to meeting customer needs and expectations
- Reduced customer complaints by addressing needs promptly and effectively
- Ensured adequate shift coverage for the restaurant
- Provided immediate feedback and corrected problems when identified
- Maintained product quality, customer service, and performance responsibilities within acceptable standards
- Contributed to profit goals by optimizing use of the FOCUS System
- Managed cash flow during shifts
- Managed inventory levels to ensure optimal stock and minimize losses
Shift Manager
Penn Station
Moraine, OH
12.2022 - 02.2023
- Effectively managing and leading a team to maintain operating standards and provide top-notch hospitality
- Coached, taught, and trained team members on policies and procedures to enhance service quality
- Creating a positive work environment for all staff
- Ensuring food safety and cleanliness standards are met
- Opening and/or closing the restaurant as a key holder
- Took orders, handled cash and credit cards, and responded promptly and respectfully to guest needs
- Delivered meals to guests while ensuring high standards of customer service
- Maintaining cleanliness of work area, dining room, parking lot, and restrooms
- Stocked inventory shelves to ensure product availability and organization
Direct Support Professional
Community Concepts
West Carrollton, OH
05.2020 - 12.2021
- Provides direct care to individuals with intellectual and developmental disabilities
- Assisted clients with personal care tasks, including hygiene, grooming, feeding, and ambulation to enhance daily living skills.
- Ensures client safety and maintains a safe environment
- Facilitated self-help activities, empowering clients to develop independence and improve confidence.
- Supported clients in self-administration of medications, ensuring adherence to health plans and promoting well-being.
- Prepares and serves food/meals, and assists with clean-up
- Performed housekeeping tasks including laundry and bed making to maintain a clean environment.
- Completes all required documentation
Kitchen Crew/ Trainer
Submarine House
Centerville, OH
07.2017 - 06.2020
- Led training sessions for kitchen crew to enhance skills and teamwork
- Prepared food with proper portions and correct temperature
- Ensured cleanliness and organization of kitchen to meet safety standards
- Followed sanitation requirements for food safety
- Ensured adherence to proper cleaning guidelines
- Prepared needed food for projected sales
- Monitored inventory and coordinated with management for timely restocking
- Placed orders over the phone with excellent customer service
- Followed opening and closing procedures
Sales Associate
JCPenney
Miami burg, OH
04.2016 - 07.2016
- Delivered exceptional customer service through personal interactions, fostering customer loyalty and satisfaction.
- Engaged with customers by answering inquiries and assisting with product selections to improve their shopping experience.
- Supported merchandising activities by organizing product displays to enhance visual appeal and compliance with brand standards.
- Maintained the assigned area according to guidelines.
- Adhered to all standard operating procedures and policies
- Handled cash according to established procedures.
- Reviewed all corporate communications for assigned area.
- Exhibited effective communication by conveying information clearly to colleagues and customers.
- Ability to work effectively in a team environment
Education
Certification - Medical Assisting
Butler Tech
Middletown, OH01-2026
Certification - Phlebotomy
Miami Valley Career Technology Center
Englewood, OH11-2023
High School Diploma -
West Carrollton High School
West Carrollton, OH05-2018
Skills
- Patient care
- Clinical assistance
- Clinical documentation
- Team collaboration
- Medication administration
- Infection control
- Patient advocacy
- Laboratory experience
- Customer service
- Food service
- Leadership
- Communication skills
- Medication administration
- Electronic health records
Accomplishments
- Valedictorian
Certification
- Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Kettering Health
01.2026 - Current
Nursing Assistant
Kettering Health
09.2024 - 01.2026
Phlebotomist/Processor
CompuNet Clinical Laboratories
12.2023 - 09.2024
Shift Manager
Papa John
02.2023 - 11.2023
Shift Manager
Penn Station
12.2022 - 02.2023
Direct Support Professional
Community Concepts
05.2020 - 12.2021
Kitchen Crew/ Trainer
Submarine House
07.2017 - 06.2020
Sales Associate
JCPenney
04.2016 - 07.2016
Certification - Medical Assisting
Butler Tech
Certification - Phlebotomy
Miami Valley Career Technology Center
High School Diploma -
West Carrollton High School