Abigail Brickley
Elizabethtown,PA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Brewhaha! Coffee & Sweet Treats
Wilmington , DE
07.2021 - Current
- Resolved customer complaints promptly and professionally.
- Monitored employee performance and provided feedback for improvement.
- Assisted in training new employees on shift operations.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
Education
Secondary Education
Elizabethtown College
Elizabethtown, PA05-2028
High School Diploma -
Conrad Schools of Science
Wilmington, DE06-2024
Skills
- Customer Service Management
- Equipment Troubleshooting
- Operations Support
- Production Reporting
- Production Scheduling
- Employee Attendance Monitoring
- Team Supervision
Certification
- Certified Vet Assistant (2024)
Affiliations
- Conrad Schools of Science Honor Roll
- Conrad Schools of Science Swim Team Manager
Accomplishments
- Promoted to Senior Barista and Shift Lead at BrewHaHa!
References
References available upon request.
Timeline
Shift Leader
Brewhaha! Coffee & Sweet Treats
07.2021 - Current
High School Diploma -
Conrad Schools of Science
- Certified Vet Assistant (2024)
Secondary Education
Elizabethtown College
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