Abigail Caldarelli
Romeo's Pizza
Penn Run,PA
1
Certification
5
years of professional experience
Dependable professional with 5+ years of experience in food service and retail. Led teams to uphold food safety standards and enhance customer satisfaction while adapting to diverse roles. Committed to continuous growth and effective team leadership.
Work History
Shift Manager
5 Years 2 Months- Oversaw daily shift operations, coordinated team of 5-10 staff members to maintain efficient service flow
- Handle order fulfillment for dine-in, carryout, and delivery customers with accuracy and speed
- Manage food preparation processes in compliance with health and safety standards
- Handled order fulfillment for dine-in, carryout, and delivery customers, ensuring accuracy and timely service
- Train new team members on procedures, POS systems, and customer service expectations
- Resolved customer complaints and escalations, maintaining professionalism and ensuring customer satisfaction
Barista
3 Months- Crafted specialty espresso beverages to meet customer preferences in high-volume café
- Delivered exceptional customer service, fostering relationships and enhancing customer satisfaction
- Maintained cleanliness and food safety compliance across all workstations
- Operated POS system for efficient order processing and payment management
Shift Manager
11 Months- Led shift operations at a high-volume auto parts retail location
- Guided customers in identifying and sourcing appropriate automotive parts and accessories, enhancing customer satisfaction
- Executed opening and closing procedures, ensuring accurate cash reconciliation and thorough inventory checks
- Oversaw team members to uphold store standards and achieve sales goals, fostering a motivated work environment
- Coordinated with vendors and processed product receiving and stocking
Education
Basic Welding Certification - Basics Welding Program
High School Diploma
Skills
Shift Management
Order Fulfillment
Food Safety & Sanitation
POS Systems
Cash Handling
Inventory Management
Team Leadership
Team Training
Customer Service
Time Management
Problem Solving
Beverage Preparation
Certification
- ServSafe Food Handler (In Progress)
- First Aid / CPR Certification ( In Progress)
- ASE Entry-Level Technician
- Starbucks Barista Certification
Interests
Food & Hospitality Industry
Automotive Knowledge
Coffee Culture
Timeline
Barista
Starbucks
08.2025 - 11.2025Read More
Shift Manager
Auto Zone Auto Parts
08.2024 - 07.2025Read More
Shift Manager
Romeo's Pizza
06.2021 - CurrentRead More
Stark State College
Basic Welding Certification from Basics Welding Program
Read More
Hudson High School
High School Diploma
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