Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Castillo

Homestead

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating relationships with costumers encouraging successful shopping experiences, promoting higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Aeropostale
Homestead, FL
12.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.

Assistant Coach Intern

A-Z Sports Organization
Homestead, FL
05.2023 - 07.2023
  • Collaborated with other coaching staff members to ensure consistent messaging and coaching techniques across the entire program.
  • Assisted head coach in creating practice plans and game strategies, resulting in improved wins and losses record.
  • Created promotional Fliers
  • Sought Non Profit Supporting Donors

Assistant Teacher Intern

Panther Xtreme
Homestead, FL
05.2022 - 07.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

High School Diploma -

South Dade Senior High School
Homestead, FL
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Outgoing Personality
  • Time Management
  • Problem-solving skills
  • Excellent people skills

Certification

  • Child Development Associate Certification, Council for Professional Development - April 2024

Timeline

Sales Associate

Aeropostale
12.2023 - Current

Assistant Coach Intern

A-Z Sports Organization
05.2023 - 07.2023

Assistant Teacher Intern

Panther Xtreme
05.2022 - 07.2022

High School Diploma -

South Dade Senior High School
Abigail Castillo