Abigail Coffey
Princeton,WV
Summary
Proven track record in enhancing customer experiences and streamlining operations, notably at KFC Restaurant. Specializes in conflict resolution and critical thinking, achieving significant improvements in efficiency and customer satisfaction. Demonstrated expertise in classroom management and student engagement, boosting student confidence and performance at 98th Percentile.
Overview
2
2
years of professional experience
Work History
Cashier
KFC Restaurant
04.2024 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Learned duties for various positions and provided backup at key times.
Server
Kimonos
Princeton, WV
12.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Online English Teacher
98th Percentile
04.2023 - 11.2023
- Worked with students between ages 4 and14 on grammar, pronunciation and sentence construction.
- Enhanced students' language skills by focusing on reading, writing, speaking, and listening activities.
- Monitored student progress through regular assessments, providing constructive feedback to ensure continuous improvement.
- Incorporated diverse teaching strategies to accommodate various learning styles and engage all students in the material effectively.
- Maintained accurate records of student performance data and communicated regularly with parents or guardians regarding progress updates, challenges faced, and plans for improvement.
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
Cashier
Grants Supermarket
10.2022 - 04.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Psychology
Concord University
Athens, WV05.2027
Skills
Customer Service
Work Ethic and Integrity
Patience and Empathy
Conflict Resolution
Critical Thinking
Classroom Management
Student Engagement
Parent-Teacher Communication
Classroom Instruction
Public Speaking
Timeline
Cashier
KFC Restaurant
04.2024 - Current
Server
Kimonos
12.2023 - 03.2024
Online English Teacher
98th Percentile
04.2023 - 11.2023
Cashier
Grants Supermarket
10.2022 - 04.2023
Bachelor of Science - Psychology
Concord University