Abigail Cornejo
Garland,TX
Summary
Dynamic sales professional with a proven track record at Best Buy, excelling in customer service and strategic planning. Skilled in enhancing product visibility and driving sales through effective collaboration and problem-solving. Successfully managed inventory and optimized online listings, resulting in increased engagement and profitability. Committed to fostering positive customer relationships.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
01.2024 - 11.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Demonstrated product features and benefits to drive sales and customer satisfaction.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained knowledge of current promotions and inventory to provide accurate information.
- Collaborated with team members to achieve sales goals and improve store performance.
- Resolved customer inquiries and issues promptly, fostering positive relationships.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed customer inquiries and resolved issues efficiently through online chat and email platforms.
- Assisted in developing promotional strategies to enhance product visibility and sales performance.
- Provided feedback on customer preferences to improve service delivery and product offerings.
- Collaborated with marketing team to create engaging content for social media campaigns boosting outreach.
- Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
Online Reseller
SAAR Communications
03.2023 - 01.2024
- Managed inventory levels to ensure product availability and timely fulfillment.
- Developed and maintained relationships with suppliers to optimize product sourcing.
- Conducted market research to identify trending products and improve sales strategies.
- Enhanced online listings through effective SEO techniques, increasing visibility and engagement.
- Analyzed sales data to refine pricing strategies and maximize profit margins.
- Coordinated promotional campaigns across social media platforms to drive traffic and sales.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Resolved disputes professionally by mediating between buyers and sellers when necessary, preserving the reputation of the online store.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
Education
Associate of Science - Radiology
Richland College
Dallas, Texas, TX05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Client service
- Strategic planning
- Sales goals attainment
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Sales Associate
Best Buy
01.2024 - 11.2025
Online Reseller
SAAR Communications
03.2023 - 01.2024
Associate of Science - Radiology
Richland College