Detail-oriented Certified Medical Assistant experienced in hospital and hematology/oncology settings, delivering high-quality patient care in fast-paced environments. Expertise includes venipuncture, EKGs, patient assessment, and clinical workflow coordination. Proven leadership in staff training and collaboration with multidisciplinary teams. Seeking a Medical Assistant role in the Emergency Department or ICU in Gainesville, Florida.
Overview
1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Certified Medical Assistant
Northwest Oncology & Hematology
Barrington, Illinois
01.2025 - Current
Lead daily clinical operations while providing high-quality patient care in a fast-paced hematology/oncology practice.
Supervised and supported medical assistants, training and guiding team to enhance clinic operations.
Perform venipuncture, specimen collection, processing, and laboratory documentation with accuracy.
Room patients, obtain vital signs, update medical histories, reconcile medications, and prepare patients for examinations and procedures.
Perform and document 12-lead EKGs.
Assisted physicians with bone marrow biopsies, ensuring proper sterile technique, patient preparation, specimen handling, and post-procedure care.
Assist nurses and providers with clinical procedures, treatments, and patient care as needed.
Manage medical and clinical supply inventory, order supplies, and maintain adequate stock levels for multiple exam rooms and procedure areas.
Coordinated patient flow to optimize provider efficiency and uphold high standards of patient care and safety.
Document patient information accurately in the electronic medical record (EMR) and maintain compliance with HIPAA and clinical protocols.
Educated patients on procedures and medications, addressing questions with professionalism to ensure understanding and compliance.
Shift Manager
McDonald's
Gainesville, Florida
10.2020 - 12.2024
Supervised and supported team members during high-volume shifts to ensure efficient daily operations.
Trained new employees on company policies, food safety procedures, customer service, and cash handling.
Delegated tasks and coordinated workflow to maintain productivity and meet service goals.
Managed cash registers, balanced drawers, and assisted with daily deposits and end-of-shift reconciliation.
Resolved customer concerns professionally while maintaining a positive dining experience.
Monitored food quality, cleanliness, and compliance with health and safety standards.
Assisted with inventory management, stocking, and ordering supplies to maintain adequate inventory levels.
Collaborated with upper management to improve team performance, efficiency, and overall restaurant operations.