Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Abigail Curcio

Charleston,SC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Several years of customer service experience.

Overview

5
5
years of professional experience

Work History

Manager

Verita Bridal Boutique
Charleston, SC
11.2023 - Current
  • Assisted brides in selecting the perfect wedding gown for their special day.
  • Managed inventory of gowns, ensuring all sizes were available for selection.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided customer service by answering incoming calls and responding to inquiries.
  • Assisted customers with troubleshooting problems, product information, and order processing.
  • Analyzed large datasets to identify trends and support decision-making processes.

Sales Associate Manager

Rose & Boom Boutique
St. James, NY
11.2021 - 07.2023
  • Monitored daily performance of team members and provided feedback.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Analyzed market trends to identify potential new products or services.
  • Tracked customer orders to ensure timely delivery of goods and services.
  • Provided technical support to customers when needed.
  • Maintained accurate records of all sales transactions using a POS system.
  • Operated cash register to process cash, check, and credit card transactions.
  • Responded to customer complaints in a professional manner.

Cashier Team Lead

Torte Jeff Bakery
Port Jefferson, NY
01.2021 - 09.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Greeted customers, answered questions, and provided product knowledge.
  • Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
  • Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
  • Verified that all products were labeled with correct pricing information.
  • Operated cash register to process customer orders accurately and efficiently.

Education

Bachelor of Arts - Communication Disorders

St. Josephs College
Patchogue, NY
05-2023

GED -

Miller Place High School
Miller Place, NY
06-2019

Some College (No Degree) - Speech Language Pathology

Medical University of South Carolina
Charleston, SC

Skills

  • Appointment Scheduling
  • Client Relationship Building
  • Inventory Management
  • Customer experience management
  • Sales strategy
  • Administrative Support
  • Customer Service

Affiliations

  • Experience in Hospital setting/familiar with Medical terminology due to Academics

Accomplishments

Scholar Athlete of the Year NCAA DIII 2022

Timeline

Manager

Verita Bridal Boutique
11.2023 - Current

Sales Associate Manager

Rose & Boom Boutique
11.2021 - 07.2023

Cashier Team Lead

Torte Jeff Bakery
01.2021 - 09.2021

Bachelor of Arts - Communication Disorders

St. Josephs College

GED -

Miller Place High School

Some College (No Degree) - Speech Language Pathology

Medical University of South Carolina