Abigail Dittmer
Leeton,USA
Summary
Can Manage simultaneous needs with good decision-making and multitasking skills. Familiar with standard office practices, and telephone reception. Dependable employee seeking opportunity to expand my skills and contribute to company success. Considered hardworking, ethical and very detail-oriented. I'm a reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help my team succeed.
Overview
3
3
years of professional experience
Work History
CNA
Missouri Veterans Home
Warrensburg, Missouri
06.2023 - 05.2024
- Helped residents walk with or without self help devices.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented activities and recorded information in EMR system.
- Distributed drinking water and nourishment to residents.
Office Assistant
J&S Trash Collection
Knob Noster, Missouri
09.2022 - 06.2023
- Assisted staff with resources and paperwork to complete assignments.
- Prioritized tasks independently to best support the office's needs.
- Fielded incoming calls and took detailed messages.
- Maintained confidentiality and discretion working with sensitive material.
- Handled high volume of incoming calls to successfully manage inquiries.
- Shredded older files and confidential information to reduce security risks.
- Organized and maintained office files for easy retrieval.
- Answered phone calls and directed them to appropriate personnel.
Cashier
Westlake Ace Hardware
Clinton, Missouri
03.2022 - 08.2022
- Kept clean, organized, and well-stocked checkout areas.
- Provided information to customers on products or services.
- Informed customers of promotions and special offers to increase sales.
- Worked with supervisory team to meet customer needs.
- Addressed customer questions and complaints with professionalism.
- Gave customers full attention and attended to their needs.
Crew Member
Burger King
Clinton, Missouri
01.2021 - 09.2021
- Cleaned, swept, and mopped food preparation and FOH areas.
- Filled up stations with cutlery, sauces and napkins.
- Kept wait times low through fast order taking and payment processing.
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Uphold high professional standards to achieve performance targets.
- Personalized guest experiences, going extra mile to satisfy customer needs.
- Completed opening or closing procedures depending on assigned shifts.
- Responded quickly to assist team members during unexpected busy periods or staff shortages.
- Cleaned and sanitized work areas, equipment, and utensils throughout shift.
- Promoted positive workplace culture by treating coworkers respectfully and professionally at all times.
- Operated cash register and handled customer transactions accurately.
Education
Diploma -
Clinton High School
Clinton, Missouri05.2023
Skills
- Data Entry
- Proofreading
- File Maintenance
- Customer Service
- Meticulous attention to detail
- Verbal Communication
- Incoming call handling
Languages
English, Native
Timeline
CNA
Missouri Veterans Home
06.2023 - 05.2024
Office Assistant
J&S Trash Collection
09.2022 - 06.2023
Cashier
Westlake Ace Hardware
03.2022 - 08.2022
Crew Member
Burger King
01.2021 - 09.2021
Diploma -
Clinton High School