- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Graphic Design
- Crafting and DIY Projects
- Interior Design
- Food Tourism
- Documenting and sharing travel experiences
- Volunteer Travel
- I participate in a variety of outdoor recreational activities
- Horseback Riding
- Reading
- I like working with my hands and fixing things
- DIY and Home Improvement
Abigail Drennon
Cheyenne,WY
Summary
Proven in enhancing guest experiences at Red Lobster Restaurant, I excel in customer service and effective multitasking. Leveraging exceptional communication and empathy, I adeptly handled reservations, inquiries, and dining satisfaction. My commitment to detail and guest engagement significantly improved service efficiency, showcasing my ability to thrive in fast-paced environments. Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
1
1
year of professional experience
Work History
Hostess
Red Lobster Restaurant
10.2023 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sandwich Artist
SUBWAY®Restaurants
03.2023 - 06.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
No Degree - Studio Arts
University of Wyoming
Laramie, WY05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Guest engagement
- Complaint handling
Accomplishments
- Resolved product issue through consumer testing.
- Promoted from Sandwich Artist to Supervisor of the store.
- Commended by management for cleanliness and hardworking.
Interests
Timeline
Hostess
Red Lobster Restaurant
10.2023 - 06.2024
Sandwich Artist
SUBWAY®Restaurants
03.2023 - 06.2023
No Degree - Studio Arts
University of Wyoming