Abigail Duke
Snow Hill,NC
Summary
Energetically excelled in customer service and multitasking across roles at Longhorn Steakhouse and Wilson Country Club, enhancing guest experiences by promptly addressing needs and managing multiple tasks efficiently. Demonstrated sales expertise and a strong work ethic, significantly contributing to team success and customer satisfaction. Skilled in cash handling and guest engagement, consistently ensuring high-quality service.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Olive Garden Resturant
11.2023 - 04.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Pizza Inn Restaurant
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Washington Crab
07.2023 - 08.2023
Pool Lifeguard
Wilson Country Club
06.2019 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Pool Lifeguard
Fuel Fitness
06.2023 - 06.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Head Lifeguard
Wilson Rec Pool
06.2019 - 06.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Team Member
Smoothie King
01.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Server
Wilson Country Club
09.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate In Science Business Administration - Marketing And Retailing
Pitt Community College
Winterville, NCHigh School Diploma -
Beddingfield High School
Wilson, NC06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Sales expertise
Timeline
Server
Longhorn Steakhouse
04.2024 - Current
Server
Olive Garden Resturant
11.2023 - 04.2024
Server
Pizza Inn Restaurant
09.2023 - 11.2023
Server
Washington Crab
07.2023 - 08.2023
Pool Lifeguard
Fuel Fitness
06.2023 - 06.2023
Team Member
Smoothie King
01.2022 - 05.2023
Server
Wilson Country Club
09.2021 - 05.2022
Pool Lifeguard
Wilson Country Club
06.2019 - 08.2023
Head Lifeguard
Wilson Rec Pool
06.2019 - 06.2023
Associate In Science Business Administration - Marketing And Retailing
Pitt Community College
High School Diploma -
Beddingfield High School