Abigail Eden
Grove City
Summary
Over five years of quality customer service motivated to continue dedicating my time, service and genuine compassion towards those whom I work with, including valued customers.
Overview
14
14
years of professional experience
Work History
Patient Care Assistant
Nationwide Children's Hospital
05.2022 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Customer Service Representative
Rogue Fitness
06.2020 - 07.2023
- As a customer service representative at Rogue Fitness, my every day involves problem solving regarding orders, shipping details, and providing a wonderful experience with every customer
- I am well knowledge regarding credit/debit card, Apple Pay, and PayPal transactions as well as processing returns or exchanges
PCA
Ohio State Wexner Medical Center
01.2020 - 06.2020
- Taking vital signs and preforming lab work on inpatients while assisting with daily cares such as bathing, feeding, changing, and providing excellent patient care services
Pharmacy Clerk
Kroger
06.2016 - 01.2020
- Organizing already packed prescriptions onto correct pallets to be sent out to its proper locations
- Kept Warehouse clean for a safe work space
- Carefully packed drugs with its matching prescriptions
- Trained multiple new crew members
Nutrition Aide
01.2015 - 05.2016
- Prepared food for patients according to their diet plans
- Prepared food for staff and patients family members
- Worked the cash register
- Up keep and cleanliness of café
Crew Member
05.2011 - 01.2015
- Operated cash register
- Prepared food for customers
- Up keep cleanliness of restaurant
- Problem solving customers complaints to ensure they had a good experience
Education
HIGH SCHOOL DIPLOMA -
GROVEPORT MADISON HIGH SCHOOL
06.2014
Skills
- Deadline-driven
- Delegation
- Leadership Skills
- Detail Oriented
- Troubleshooting
- Hard working and self-motivated
- Outgoing and people friendly
- Experience with google docs/drive
- Well knowledge in the process of shipping
- Quality assurance
- Organized
- Team leader
Timeline
Patient Care Assistant
Nationwide Children's Hospital
05.2022 - Current
Customer Service Representative
Rogue Fitness
06.2020 - 07.2023
PCA
Ohio State Wexner Medical Center
01.2020 - 06.2020
Pharmacy Clerk
Kroger
06.2016 - 01.2020
Nutrition Aide
01.2015 - 05.2016
Crew Member
05.2011 - 01.2015
HIGH SCHOOL DIPLOMA -
GROVEPORT MADISON HIGH SCHOOL