Abigail Eden
Grove City
Summary
Healthcare professional with proven track record in patient care and support. Consistently contributes to team success and patient satisfaction by maintaining high standards and adapting to dynamic situations. Known for excellent bedside manner and ability to manage multiple tasks efficiently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Nationwide Children's Hospital
05.2022 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Collaborated with healthcare teams to coordinate patient activities and schedules.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Assisted in daily patient care, ensuring comfort and safety during treatments.
Customer Service Representative
Rogue Fitness
06.2020 - 07.2023
- As a customer service representative at Rogue Fitness, my every day involved problem solving regarding orders, shipping details, and providing a wonderful experience with every customer
- Delivered exceptional customer service by resolving inquiries and complaints efficiently.
- Trained new team members on customer service protocols and company policies.
- I am well knowledge regarding credit/debit card, Apple Pay, and PayPal transactions as well as processing returns or exchanges
PCA
Ohio State Wexner Medical Center
01.2020 - 06.2020
- Taking vital signs and preforming lab work on inpatients while assisting with daily cares such as bathing, feeding, changing, and providing excellent patient care services
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Pharmacy Clerk
Kroger
06.2016 - 01.2020
- Organizing already packed prescriptions onto correct pallets to be sent out to its proper locations
- Kept Warehouse clean for a safe work space
- Carefully packed drugs with its matching prescriptions
- Trained multiple new crew members
Education
HIGH SCHOOL DIPLOMA -
GROVEPORT MADISON HIGH SCHOOL
06.2014
Skills
- Deadline-driven
- Delegation
- Leadership Skills
- Detail Oriented
- Troubleshooting
- Hard working and self-motivated
- Outgoing and people friendly
- Experience with google docs/drive
- Well knowledge in the process of shipping
- Quality assurance
- Organized
- Team leader
- Medical terminology
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Assistant
Nationwide Children's Hospital
05.2022 - Current
Customer Service Representative
Rogue Fitness
06.2020 - 07.2023
PCA
Ohio State Wexner Medical Center
01.2020 - 06.2020
Pharmacy Clerk
Kroger
06.2016 - 01.2020
HIGH SCHOOL DIPLOMA -
GROVEPORT MADISON HIGH SCHOOL