Abigail Ensogna
Harrisonburg,VA
Summary
Hardworking Student committed to learning, developing skills in software engineering, and team contribution. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Self-directed and energetic with superior performance in both autonomous or collaborative environments.
Overview
5
5
years of professional experience
Work History
Server
Clementine Cafe
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Intern
The Scylla Group
05.2023 - 08.2023
- Provided project progress updates and proposed solutions to issues.
- Facilitated successful completion of projects from concept to launch.
- Explored new technologies and approaches to streamline processes.
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Used content creation tools and digital media to design web sites.
- Wrote custom HTML and JavaScript for existing websites.
- Shadowed developers to learn key details about the software development lifecycle.
- Worked extensively with Umbraco to learn about content management systems.
- Attended client meetings to learn about effective business-to-business relationships.
Server
Waterstreet Kitchen
05.2020 - 08.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Food Expeditor
Village Square Restaurant
09.2018 - 11.2020
- Trained new expeditors and food runners according to company policies and standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality and appearance.
- Delegated tasks to co-workers to ensure accurate, timely food delivery.
Education
Bachelor of Science - Computer Science
James Madison University
Harrisonburg, VA05.2025
High School Diploma -
James Wood High School
Winchester, VA06.2021
Skills
- Conflict and Complaint Resolution
- Natural Leadership
- Time management
- Interpersonal Communication
- Tenacity
- Problem Solving
Timeline
Intern
The Scylla Group
05.2023 - 08.2023
Server
Clementine Cafe
10.2022 - Current
Server
Waterstreet Kitchen
05.2020 - 08.2022
Food Expeditor
Village Square Restaurant
09.2018 - 11.2020
Bachelor of Science - Computer Science
James Madison University
High School Diploma -
James Wood High School
Similar Profiles
Anastasiia DomskaAnastasiia Domska
Cleaner at cafe "Clementine"Cleaner at cafe "Clementine"
Karam ThapaKaram Thapa
Hospital porter at clementine Churchill hospitalHospital porter at clementine Churchill hospital
Sophie HorngSophie Horng
Front Desk Receptionist at Clementine Hair LoungeFront Desk Receptionist at Clementine Hair Lounge