Abigail Ester
Port Saint Lucie,FL
Summary
Dedicated Restaurant Server with 7+ years in the hospitality industry, recognized for excellence in customer service and operational efficiency. Proven expertise in managing multiple tasks, from order taking to administrative support, while maintaining a high standard of service. Strong communicator committed to enhancing guest experiences and fostering customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Server
The Cheesecake Factory
Orlando, FL
05.2022 - 10.2024
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Managed multiple tasks simultaneously while providing excellent customer service.
Restaurant Server
Bonefish Grill
Vero Beach, FL
10.2017 - 04.2022
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Trained new staff members for the Hostess and Server positions.
- Extensive knowledge of the food and drink menu.
- Engaged with customers to understand their preferences, leading to personalized recommendations.
Education
Associate of Science -
University of Central Florida
Orlando, FL05-2023
Bachelor of Science - BSN-MSN
Keiser University
Port Saint Lucie, FLSkills
- Customer service
- Teamwork
- POS system proficiency
- Time management
- Strategic planning
Certification
- Food Handler Certification
Timeline
Restaurant Server
The Cheesecake Factory
05.2022 - 10.2024
Restaurant Server
Bonefish Grill
10.2017 - 04.2022
Associate of Science -
University of Central Florida
Bachelor of Science - BSN-MSN
Keiser University