Abigail Flores
New York,NY
Summary
Hard working with a passion for connecting with others. Strong communication skills, patience, with a level head geared toward problem solving. Works well under pressure and can multi-task and give attention to several responsibilities at once.
Overview
9
9
years of professional experience
Work History
Server
Olive Garden
Time Square
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of 30- person wait staff who attended to specific needs of countless customers daily for fast/casual restaurant with social relevancy and intentionality.
Server
Olive Garden
Freehold, NJ
09.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista/Cashier
Dunkin’ Donuts
Howell, NJ
04.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista/Cashier
Dunkin’ Donuts
Howell, NJ
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista/Cashier
Dunkin’ Donuts
Albany, NY
11.2021 - 04.2022
Server/Busser/Food Runner
288 Lark Street
Albany, NY
08.2021 - 10.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Vans
Tinton Falls, NJ
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress/Bartender/Hostess
Kumori Sushi & Teppanyaki
San Antonio, TX
02.2021 - 06.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Team Member
Chick-Fil-A
Howell, NJ
03.2020 - 08.2020
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Family Babysitter
Tom Detamore
01.2017 - 08.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
In-Home Nanny
Wanda Kirk
01.2016 - 08.2019
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
Education
Some College (No Degree) - Forensic Psychology
College of Saint Rose
Albany, NYInductee -
Institute of Cultural Comunications
High School Diploma -
Howell High School
Farmingdale, NJ06.2019
Skills
- Strong work ethic
- Time management
- Customer assistance
- Cleaning procedures
- Quick learner
- Strong multitasking
- Highly reliable
- Resourcefulness
Timeline
Server
Olive Garden
04.2024 - Current
Server
Olive Garden
09.2023 - 04.2024
Barista/Cashier
Dunkin’ Donuts
04.2023 - 09.2023
Barista/Cashier
Dunkin’ Donuts
05.2022 - 08.2022
Barista/Cashier
Dunkin’ Donuts
11.2021 - 04.2022
Server/Busser/Food Runner
288 Lark Street
08.2021 - 10.2021
Sales Associate
Vans
06.2021 - 08.2021
Waitress/Bartender/Hostess
Kumori Sushi & Teppanyaki
02.2021 - 06.2021
Team Member
Chick-Fil-A
03.2020 - 08.2020
Family Babysitter
Tom Detamore
01.2017 - 08.2019
In-Home Nanny
Wanda Kirk
01.2016 - 08.2019
High School Diploma -
Howell High School
Some College (No Degree) - Forensic Psychology
College of Saint Rose
Inductee -
Institute of Cultural Comunications