Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
1
1
Certification
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Server
First Watch Restaurants, Inc.
Aberdeen, NC
07.2025 - Current
Provided exceptional customer service in fast-paced dining environment.
Managed multiple tables during peak hours, ensuring timely service and customer satisfaction
Recommended menu items tailored to customer preferences and dietary restrictions, enhancing dining experience
Addressed customer complaints promptly and professionally, fostering positive dining experiences and customer loyalty
Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
Ensured cleanliness of dining area by clearing tables, sanitizing surfaces, and restocking supplies.
Adhered to all food safety regulations to ensure the health and well-being of customers
Developed strong product knowledge including ingredients used in dishes allowing me to provide detailed information about menu items
Assistant Horse Trainer
Fourth Rock Stables
Lumber Bridge, NC
06.2024 - 07.2025
Supported training and development of young and problem horses, enhancing their readiness for riding and competition.
Assessed horse health and provided medication.
Delivered daily care through feeding, grooming, and stall cleaning to maintain horse health and hygiene.
Instructed diverse lessons tailored to individual student needs, fostering skill development across all age ranges.
Worked closely with veterinarians to develop treatment plans for injured or ill horses.
General Manager
HOTWORX
Omaha, NE
01.2023 - 04.2024
Coached and trained sales staff, achieving personal sales goals while conducting interviews and managing hiring and firing processes
Meeting with and reporting on sales trends and prospecting efforts to owners weekly
Organized staff schedules to ensure efficient workflow, meet business needs, and manage payroll and studio maintenance
Utilized social media and marketing channels to engage members and the community, contributing to growth of member base and brand awareness
Providing superior service to members at all times by creating a positive and motivating environment
Wedding DJ
Complete Weddings and Events
Omaha, NE
02.2019 - 05.2023
Meet with the Bride and Groom a minimum of two weeks prior to event to ensure the best outcome for all parties involved
Arrive at event location a minimum of two hours early for sound check and introduction to location staff and other parties of the event
Fostered uplifting environment to enhance enjoyment and engagement among attendees., professional, and enjoyable throughout event
Executed event coordination to create seamless experience and maintain effortless appearance.
Promptly identify and fix any technical or electrical issues with software or equipment
Regional Manager
Scooter's Coffee
Omaha, NE
04.2022 - 01.2023
Increased regional sales volume by implementing targeted strategies and market analysis.
Established sales objectives by analyzing market potential and setting achievable sales quotas for territories and the region.
Developed comprehensive training programs to effectively onboard new employees.
Participated in interviews and the processes of recruiting new employees
Oversaw daily operations across multiple locations to ensure smooth service delivery.