Abigail Gray
Oklahoma City
Summary
Resourceful Director of Catering known for high productivity and efficient task completion. Specialize in event planning, and client relationship management. Excel in communication, leadership, and organizational skills to ensure seamless events and client satisfaction.
Overview
2
2
years of professional experience
Work History
Director of Catering
Chick-fil-A
06.2023 - Current
- Developed and implemented catering policies, procedures, menus and pricing structures.
- Established customer service standards to ensure the highest level of satisfaction for guests.
- Managed all aspects of day-to-day operations including scheduling, ordering supplies, overseeing staff and resolving customer complaints.
- Created marketing strategies to promote catering services in order to maximize profits.
- Coordinated delivery schedules with vendors to ensure timely arrival of ingredients and products.
- Analyzed customer feedback surveys to identify opportunities for improvement in service quality.
- Trained new employees on relevant job duties such as food preparation techniques and customer service protocols.
Math Teacher
Wewoka Middle School
08.2022 - 05.2023
- Developed lesson plans to teach math concepts such as algebra, geometry and calculus.
- Assessed student performance through tests and examinations.
- Provided individualized instruction to students with learning difficulties.
- Facilitated small group activities to promote problem solving skills.
- Conducted reviews of basic mathematics principles for struggling learners.
- Created worksheets, quizzes and other materials to support the teaching of math topics.
Education
Some College (No Degree) - General Studies
East Central University
Ada, OKSkills
- Event planning proficiency
- Menu tastings
- Staff Supervision
- Staff Leadership
- File Management
- Marketing initiatives
- Financial Management
- Business Development
- Operations Management
- Team Leadership
Education and Training
Ada, OK
Timeline
Director of Catering
Chick-fil-A
06.2023 - Current
Math Teacher
Wewoka Middle School
08.2022 - 05.2023
Some College (No Degree) - General Studies
East Central University