Abigail Gross
Cedarhurst,NY
Summary
Dynamic Sales Associate with a proven track record at Tassels and Shoeinn, excelling in customer relations management and retail merchandising expertise. Leveraged exceptional people skills and sales techniques to consistently exceed sales targets, enhancing customer loyalty and boosting store revenue. Known for adaptability and professionalism, achieving significant customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tassels
07.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Shoeinn
03.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
TAG High School
Far Rockaway, NY06.2023
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Sales expertise
- Verbal/written communication
- Relationship selling
- Sales trends
- Excellent communication skills
- Retail merchandising expertise
- Written and oral communication skills
- Problem-solving abilities
- Reliability
- Professionalism
- Adaptability
- Sales Techniques
- Customer relations management
Additional Information
**Reference’s upon request
Timeline
Sales Associate
Tassels
07.2024 - 11.2024
Sales Associate
Shoeinn
03.2023 - 07.2024
High School Diploma -
TAG High School