Abigail Hilliard
Fargo
Summary
Proactive and results-oriented, I excelled at Fischer Stride Rite, enhancing customer satisfaction through exceptional service and relationship building. Leveraging strong problem-solving and cash register operation skills, I significantly contributed to a positive shopping environment, driving repeat business. My approach blends excellent people skills with efficient financial handling, embodying teamwork and collaboration. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Elim
Fargo
05.2025 - Current
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and organization in patient care areas.
- Supported mobility by assisting patients in walking and transferring safely.
- Documented patient care activities using electronic health record systems.
- Answered call lights promptly and responded to patient needs accordingly.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Sales Associate
Fischer Stride Rite
Fargo
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained organized displays to enhance product visibility and accessibility.
Education
No Degree -
Davies High School
Fargo, ND06.2026
Skills
- Customer service
- Cash register operation
- Verbal/written communication
- Flexible schedule
- Relationship building
- Exceptional customer service
- Excellent people skills
- Listening skills
- Problem-solving
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Patient care
- Problem resolution
- Critical thinking
- Compassion and empathy
- Emergency response
- Lifting and transferring
Certification
First Aid/CPR/AED Certification, American Red Cross or American Heart Association
Extracurricular Activities
Fargo Davies Track and Field Fargo Davies Swim and Dive Fargo Nodak Track and Field club Fargo Davies High School Gymnastics manager
Volunteer Experience
- Volunteer at gymnastics meets, over 40 hours
- Volunteer track meets, over 10 hours
Affiliations
- PaY club
Timeline
Certified Nursing Assistant
Elim
05.2025 - Current
Sales Associate
Fischer Stride Rite
07.2024 - Current
No Degree -
Davies High School