Abigail Hilliard
Fargo,ND
Summary
Proactive and results-oriented, I excelled at Fischer Stride Rite, enhancing customer satisfaction through exceptional service and relationship building. Leveraging strong problem-solving and cash register operation skills, I significantly contributed to a positive shopping environment, driving repeat business. My approach blends excellent people skills with efficient financial handling, embodying teamwork and collaboration.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Fischer Stride Rite
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - N/A
Davies High School
Fargo, ND06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Listening skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Extracurricular activities
- Fargo Davies Track and Field
- Fargo Davies Swim and Dive
- Fargo Nodak Track and Field club
- Fargo Davies High School Gymnastics manager
Timeline
Sales Associate
Fischer Stride Rite
07.2024 - Current
No Degree - N/A
Davies High School
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