Abigail Hoover
Cedar Park,TX
Summary
Hardworking and detail oriented candidate that excels in a team environment. Seeking to further my education while building a foundation in a patient care setting.
Overview
3
3
years of professional experience
Work History
Hostess
54th Street Restaurant & Drafthouse
San Marcos, TX
01.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Server
600 Degrees
Austin, TX
06.2021 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Vista Ridge High School
Leander, TXNo Degree - Health Sciences
Texas State University
San Marcos, TX05.2025
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Interactive communication skills
- Detail Oriented
- Guest complaint resolution
- Efficient collaboration
Timeline
Hostess
54th Street Restaurant & Drafthouse
01.2024 - Current
Server
600 Degrees
06.2021 - 12.2023
High School Diploma -
Vista Ridge High School
No Degree - Health Sciences
Texas State University