Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Jensen

Norwalk,Iowa

Summary

Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to ensuring positive and memorable experiences for all customers. Proven ability to handle multiple tasks efficiently while maintaining high service standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Chicken
Orilla, Iowa
09.2021 - Current
  • Anticipated customer needs to deliver excellent service, contributing to a positive dining experience.
  • Monitored dining area for guest needs, ensuring attentive service throughout meals to maintain high service standards.
  • Resolved guest inquiries and issues with professionalism and courtesy, enhancing overall guest satisfaction.
  • Upsold menu items to enhance guest experience and satisfaction.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Sales Associate

Kirklands Home
West Des Moines, Iowa
11.2023 - 06.2024
  • Guided customers in selecting home decor and furniture items that matched their preferences and needs.
  • Provided product information and answered customer inquiries effectively.
  • Processed transactions accurately using point-of-sale systems.
  • Organized displays and ensured product availability, enhancing customer shopping experience.
  • Created and installed promotional displays that effectively highlighted seasonal merchandise to drive sales.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Diploma -

Norwalk High School
Norwalk, Iowa
05-2024

Associate of Applied Science - Marketing

Des Moines Area Community College
Ankeny, IA
05-2026

Skills

  • Customer service
  • Food safety
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Strong work ethic
  • Visual merchandising

Certification

  • Criteo Retail Media Onsite Sponsored Products Certification
  • Certified in the Iowa program for alcohol compliance training

Timeline

Sales Associate

Kirklands Home
11.2023 - 06.2024

Server

The Chicken
09.2021 - Current

Diploma -

Norwalk High School

Associate of Applied Science - Marketing

Des Moines Area Community College
Abigail Jensen