Abigail Jones

• Managed social media promotion and marketing
• Built social media calendar for content release
• Managed risk potentials and solutions
• Collaborated ideas with the head of the event
• Communicated to ensure tasks and goals were met in a timely manner
• Assigned and managed tasks for student and professional volunteers
• Evaluated website and social media for opportunities for improvement
• Offered ideas for creativity in event marketing and website function
• Offered ideas for creativity in decor
• Carried our hands on event marketing tasks, such as meeting with potential sponsors and delivering flyers
• Conducted research for event marketing and sponsorship opportunities within budget

Supervised and trained new staff members

• Managed restaurant projects while overseeing daily operations
• Increased team productivity by identifying strengths and weaknesses of operations and implementing new strategies for improvement
• Streamlined job duties to promote clean working environment
• Managed and reported inventory numbers to owner of business
• Organized and managed inventory storage

• Worked to motivate and support all creative staff, resulting in excellent workflow and productivity
• Helped to train new hires and intern on proper procedures and function flow
• Utilized artistic skills to create unique and eye-catching designed cupcakes
• Efficiently managed inventory levels of supplies and finished products
• Collaborated with colleagues to complete tasks efficiently and effectively within deadlines
• Exhibited strong customer service skills while assisting customers with orders and inquiries.

• Built and maintained relationships with large clientele base
• Managed profiles and communications with 50 clients
• Collaborated ideas with coworkers for improvements and best available service for clients
• Communicated with clients during personal time to expand client relationships
• Conducted research on target audiences to understand their needs, preferences, and behaviors

• Managed phone calls, online orders, and in person order taking while performing daily operations
• Managed inventory organization and numbers
• Operated ovens to bake breads, cakes, pastries, and other items according to recipes and company standards
• Decorated cakes with icings and toppings according to customer specifications

• Demonstrated strong problem-solving skills by quickly resolving customer complaints
• Used positive, up-selling, and suggestive selling practices
• Awarded employee of the month
• Cross-trained to assist with cash register operations, customer service and stock replenishment.