Abigail Kolka
Tallahassee
Summary
Dynamic hospitality professional with experience at Texas Roadhouse, excelling in customer service and front of house organization. Proven ability to optimize seating arrangements and enhance guest experiences through exceptional communication and strong interpersonal skills. Adept at multitasking and maintaining a spotless environment, ensuring every guest feels welcomed and accommodated.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse
08.2024 - 07.2025
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Intern
Hivelocity
06.2023 - 08.2023
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
Education
Associate of Science - Biology
Florida State University
Tallahassee, FL05-2029
High School Diploma -
Land O' Lakes
Land O' Lakes, FL05-2025
Skills
- Menu management
- Telephone reception
- Strong interpersonal skills
- Task prioritization
- Seating arrangements
- Workflow optimization
- Hospitality and accommodation
- Front of house organization
- Multitasking proficiency
- Customer service
- Exceptional communication
- Food allergy awareness
- Professional appearance
Languages
Spanish
Professional Working
Timeline
Host
Texas Roadhouse
08.2024 - 07.2025
Intern
Hivelocity
06.2023 - 08.2023
Associate of Science - Biology
Florida State University
High School Diploma -
Land O' Lakes