Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
5
5
years of professional experience
Work History
Server
The Avenue
01.2022 - Current
Build strong rapport with returning customers through friendly and professional service.
Ensure efficient and proper delivery of food and beverage orders.
Communicate with staff members to establish a positive teamwork environment.
Knowledgeably provide a customized experience for customers based on their needs and preferences.
Program Assistant
Jumpstart AmeriCorps
10.2022 - Current
Effectively organize and develop group events.
Managed both digital filing systems and retrieved documents as required.
Manage and update social media.
Implement creative and engaging exercises to maintain member participation.
Assisted with planning and coordinating day-to-day and special program activities.
Volunteer
Jumpstart AmeriCorps
06.2022 - 08.2022
Engaged with children in an underserved community to promote an interactive and effective learning environment.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to groups of young children.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Represented organization positively and professionally while providing community with much-needed services.
Research Assistant
Central Connecticut State University
06.2021 - 03.2022
Performed statistical, qualitative, and quantitative analysis.
Collected research data through experimentation, surveys and leading focus groups.
Collaborated with other researchers to develop successful research strategies.
Planned, modified and executed research techniques, procedures and tests.
Server
Little Cake Café
06.2018 - 10.2021
Listen attentively to customer orders, needs, and requests.
Respond effectively and accurately to customer complaints.
Maintain a clean and efficient work area with strong attention to detail.
Obtain resolutions to staff and kitchen-related issues to ensure proper workflow.
Education
B.A. - Psychological Science, Sociology
Central Connecticut State University (CCSU)
New Britain, CT
05.2023
Skills
Use of Microsoft products (Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, and Microsoft Teams)
Experienced in SPSS
Constructive Feedback
Experience in online survey creation
Data Analysis (correlation, reliability, ANOVA, regression)
Proficient in use of online meeting spaces (WebEx, Microsoft Teams)